Western Hotel, Galway

33 Prospect Hill, Eyre Square, Galway, .
3 star

This family-run hotel comprises of 3 impressive Georgian buildings and blends an old style feel with all modern conveniences. The 3-star Western Hotel ...

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€ Rooms from $117* per night
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8/10 Overall rating

Category Average Rating
9/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 9/10 Sandra (Group of work colleagues) 

    from Portlaoise , IE on  April 10, 2008

    "Overall our stay was excellent. From checking in to booking out the staff were very approachable and friendly thiis includes the night staff also. Thank you all. We def will be back." (97537233)

    It was clean very friendly and helpful staff.

    Very warm but thats just for me my friend said it was perfect

  • 10/10 Anonymous (Group of adult friends) 

    on  April 3, 2008

    Excellent Staff

    Little Parking

  • 8/10 Anonymous (Family with older children) 

    on  January 23, 2008

    bedroom clean ans specious. Breakfast good with plenty of selection. PArking

    Public areas in need of refurbishment. Looking somewhat tired.

  • 9/10 Paul (Group of adult friends) 

    from Belfast , GB on  November 29, 2007

    "i stayed in the brand new appartment,very nice" (97001632)

    friendly staff

  • 10/10 Siobhan (Group of adult friends) 

    from Cork , IE on  November 15, 2007

    "The hotel does not look like much from the outside but once you go in and speak to the staff your stay begins to improve there and then. They were all very helpful and friendly at all times. The rooms were nce and very comfortable. I would highly recommend this hotel and wouls go back anytime i was staying in Galway." (97005757)

    The staff were extreamly friendly. They were were very helpful and made us very comfortable during our stay.

  • 7/10 Anonymous (Group of adult friends) 

    on  October 4, 2007

    the food was great, the staff were great, the beer flowed we had a great time

    The room appeared to not have been vacuumed for some time and the floor was a bit riffy, other than that no problem.

  • 8/10 Gary (Young couple) 

    from Hull , GB on  June 25, 2007

    "The hotel is well situated for a stay in Galway. I would recommend to anyone who wants to be just outside the busy centre of the town. Well worth a try." (99997070)

    Very nice room and excellent hotel staff.

    The car park was small and difficult to get into.

  • 9/10 Patricia (Group of adult friends) 

    from Hastings , United Kingdom;GB on  March 22, 2007

    "The hotel was very well placed and the staff were lovely. Overall - our stay was excellent and we would all definitely go back there." (3305332756)

    Nice size rooms and very clean.

  • 7/10 Daniel (Solo business traveller) 

    from Blackrock , Ireland;IE on  January 17, 2007

    "After eating a joghurt for breakfast I realised it was 4 days out of date. It could have been an excellent expeience but the smell in the room and the out of date food was disappointing. The rest of the food was nice and the location is great. The staff are friendly and professional." (99373675)

    big room

    the smell of stale cigarettes covered over by some sort of air freshener. Is smoking allowed in the hotel rooms?

  • 10/10 Caroline (Group of adult friends) 

    from Co dublin , Ireland;IE on  December 6, 2006

    "It was excellant mad a great time people so nice, chef lovely guy and the girls on reception, nice to see the manager walking around taking a interest in things and the guests" (99262063)

    the happyness and clendness`

    the dining roon very small

  • 8/10 Anonymous (Young couple) 

    on  November 16, 2006

    The room was very spacious

  • 8/10 Anonymous (Young couple) 

    on  November 15, 2006

    friendly accomodating staff, clean spacious rooms, great food at good prices

  • 10/10 Anonymous (Family with young children) 

    on  November 7, 2006

    "It was a very pleasant stay and visit to Galway. Hotel was very central and just 3 mins. walk from the train station and 3 mins walk to Eyre Square. Internet information was perfect and let you know all the details and directions for when you arrive. Staff very friendly and helpful and hotel was child friendly. Suitable for a family for a short stay." (99952101)

    Accommodation was very homely and staff extremely friendly and professional and hygiene standard excellent.

  • 9/10 Kieron (Mature couple) 

    from Dublin , Ireland;IE on  October 18, 2006

    "Hi! Had a great stay! The Hotel is clean and the Staff are very friendly! Galway is Great!!!!" (3305240392)

    friendly staff!

  • 10/10 Mary (Young couple) 

    from Sandyford , Ireland;IE on  August 2, 2006

    "perfect location to explore all that city centre has to offer. clean and comfortable. very friendly and accomodating staff. discount offered if eating at the hotel makes customer feel valued." (3305036693)

    Nearness to city centre, clean modern surroundings, friendly staff

    that my stay was too short!

  • 10/10 Yekaterina (Group of adult friends) 

    from Paramus , United States;US on  July 1, 2006

    The breakfast was amazing! The entire hotel was very cozy and the staff was extremely friendly.

  • 10/10 Karen (Other) 

    from Newcastle west , Ireland;IE on  June 13, 2006

    "The hotel was great, I felt the website picture of the outside did not do the hotel justice. We were impressed with the standard of the hotel at such a good price. Would recommend the hotel and would definitly stay there again should we want to stay in Galway. My aged parents who were staying with us and have been holidaying all around Europe over the last 2 months were also very impressed." (3304832977)

    Locality,price and friendly atmosphere

  • 10/10 Anonymous (Solo business traveller) 

    on  June 12, 2006

    "Very good value for webrate, exceptional service by reception lady, who was professional, outstandingly helpful and made a very friendly welcome. According to accommodation I supposed I was lucky to stay in a modern room facing backwards which granted a more than pleasant stay. Generally speaking, it is worth making specific requests while booking which on this occasion was exceedingly considered." (3304784366)

    Very bright, spacious and quiet room in the back

  • 6/10 Anonymous (Young couple) 

    on  May 30, 2006

    location, breakfast

    noisy, not too clean

  • 5/10 Anonymous (Other) 

    on  April 13, 2006

    "Car parking and proximity to the town centre is first class. The room was generally clean, warm and spacious. However, we got no sleep at all due to the rowdy behaviour of guests in surrounding rooms!! Shouting, banging, Slamming doors, banging walls....... We did complain, but that did not do much good. We are all for people having a good time, but not partying in the hotel rooms until 5-6am:((( Staff did try to quieten them down, but to no avail. Also, the telephone buttons were stuck down - presumably with dirt, and it was also stuck to the table with dirt. This meant we had to go down to reception to ask about the noise levels. Also, i have to question the wisdom of putting us in a room which was surrounded by what we were told was a group of 18 young people. Why not have them together instead of spread out. Surely not to hard to do?? I will be visiting Galway regularly, but will definately NOT be staying in the Western Hotel, or recommending it to others." (3304477455)

    The room was generally clean and spacious, and the welcome was warm.

    We got NO SLEEP on Saturdaynight/sunday morning, and also Sunday night/monday morning due to the rowdy behaviour of guests in surrounding rooms.

  • 7/10 Anonymous (Solo leisure traveller) 

    on  July 30, 2008

    Position de l'hotel. Parking privé

    SURTOUT : demander une chambre qui n'est pas sur la rue. Les fenetres sont en bois, non doublées par double vitrage et ne ferment pas bien. L'hotel se trouve sur une des principales rue de Galway : nous n'avons que tres peu dormi pendant notre sejour. Le bruit est infernal.

  • 9/10 Antonio (Young couple) 

    from Sassari , IT on  February 3, 2008

    "Giudizio generale buono, ritornerei volentieri. Ottima colazione, stanze spaziose e sempre pulite, ottimo personale, disponibile e qualificato. Ottimo il Pub dell'Hotel." (97797143)

    La signorina bionda al ceck in, simpaticissima e gentilissima

    Avere il frigo bar in camera sarebbe stato comodo, nessun canale SKY in TV

  • 7/10 Heidi (Mature couple) 

    from Lichtensteig , Switzerland;CH on  February 21, 2007

    "Das Hotel entsprach absolut meinen Erwartungen. Zentrale Lage, saubere und grosse Zimmer. Angenehme Atmosphäre. Gutes Frühstück" (99851323)

    Es war sauber, das Bad und Zimmer angenehm gross und sehr zentral gelegen.

    Der Anmeldeprozess war etwas kompliziert.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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